STUDENT SUPPORT

Getting ready to arrive and while you are here

Mail and parcels

SECTION LINKS

New Students

Until you find permanent accommodation you may have your mail and parcels sent to International Services. You may also send parcels in advance of your arrival. The address is:

For Launceston students:
(Your Name)
c/- International Services
University of Tasmania,
Locked Bag I338
Launceston Tasmania 7250
AUSTRALIA.

For Hobart students:
(Your Name)
c/- International Services
University of Tasmania,
Private Bag 38
Hobart Tasmania 7001
AUSTRALIA

If you are sending a parcel with a courier company, the address for delivery is:

For Launceston students:
(Your Name)
c/- International Services.
Level 2, Student Centre,
Queen Elizabeth Walk, off Maritime Way
Newnham Tasmania 7248
AUSTRALIA
Contact: Hye Jin Kang 6324 3503

For Hobart students:
(Your Name)
c/- International Services
Level 2, Hytten Hall
French Street
Sandy Bay, Tasmania 7005
AUSTRALIA
Contact: Keren Molony 6226 2706

What can't be mailed to Australia?

Quarantine and international mail

The Australian Quarantine and Inspection Service (AQIS) checks goods arriving at international mail centres, airports and seaports. AQIS screens all of the 180 million items of international mail sent to Australia each year. Quarantine officers, x-ray machines and detector dogs screen mail to find items of quarantine risk. AQIS intercepts approximately 60,000 high risk items in international mail each year.

Tips for sending international mail to Australia
  • Mail sent to Australia should not include prohibited food, plant material or animal products.
  • The declaration label must be filled out clearly and correctly - include ALL contents and packaging on the declaration.
  • Do not pack items in egg cartons, wooden boxes, or cardboard boxes that have been used to hold fruit, vegetables and meat/smallgoods. This packaging is a quarantine risk and is prohibited.
  • Do not use straw and dried plant material as these are prohibited. Use newspaper or foam to wrap fragile goods.
  • Thoroughly clean all footwear, sporting and camping equipment to remove any traces of soil and seeds.
  • Inform friends and relatives overseas of Australia's quarantine laws and ask them not to send prohibited food, plant material and animal products.
  • Many items which are removed from international mail are commercially available in Australia. They have been imported under strict quarantine import conditions.
    Breaches of quarantine laws can lead to fines of up to $60,000 and 10 years imprisonment.
WHAT HAPPENS TO QUARANTINE ITEMS?

When items are withheld for quarantine reasons the person receiving the item is given a range of options depending on the quarantine risk:

  • treating the item to make it safe (for example fumigation, irradiation);
  • holding the item until an import permit can be presented;
  • re-exporting the item or returning it to the sender; or
  • destroying the item.

These services and treatments (except for destroying the item) are subject to fees which are payable by the person who receives the package. In some instances, treatment may damage goods. AQIS makes every effort to minimise the risk of damage, but does not accept liability for damage that may occur as a result of a treatment. AQIS will hold items for 30 days. If AQIS is not contacted within this time the goods will be destroyed.

Internet and mail order purchases

Quarantine laws also apply to goods ordered on the internet or through mail order, such as:

  • flower, tree and vegetable seeds and bulbs;
  • food products;
  • therapeutics and other medicinal products for both humans and animals; and
  • tea with fruit pieces.

Before placing your internet or mail order, remember to check Australia's quarantine import conditions.

International cultural and seasonal events and Quarantine

It is common for international mail to contain items for celebration of cultural or seasonal events. Unfortunately many of these items must be withheld for quarantine reasons. For example, mooncakes containing egg yolk or meat.

Please think of other items to mail to Australia to celebrate these and other cultural and seasonal events. Tell your friends and relatives overseas of Australia's quarantine laws and ask them not to send prohibited food, plant material and animal products.