Refund Policy

OTHER INFORMATION

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Refund Policy

Student Default

If you have paid your tuition fees and are unable to commence study, you should request a refund of your program/ course* fees.

The University will refund all or part of your fee on the following basis:

  1. If you do not meet the conditions of your Offer of Enrolment or are unsuccessful in obtaining a visa a full refund will be made.
  2. If you cancel your place at least 28 days before your course starts, all tuition fees paid are refundable less an administrative fee:
    • of 20% for ELICOS Courses.
    • of 10% for all other Courses.
  3. If you cancel your place less than 28 days before your course starts or withdraw before census date, 50% of tuition fees paid are refundable.

Any such refund will be paid within 4 weeks after receipt of your completed Request for Fees Refund Form.

If you withdraw after the Official Course Start date no refund is payable.

Fee Remissions

The University can, in special or exceptional circumstances, remit an international student fee. Any such refund is at the discretion of the Director of International Services.

Transfers within University of Tasmania

Students may request for course money to be transferred if all of the following conditions are met:

  1. Student has met entry conditions to commence another course early.
  2. And the next intake/ start date of the second course has resulted in the student having to cut short his/her current course in order to commence the second course on time.
  3. Student has been granted approval by the English Language centre to transfer course.
  4. Any such refund is at the discretion of the Director of International Services.

Please note that this refund agreement does not remove the right for the student to take further action under Australia's consumer protection law. In the event a student wishes to dispute the decision on a refund of tuition fee, the student has the right to the University's dispute resolution processes, which do not circumscribe the student's right to pursue other legal remedies.

Please note

Refunds in the event of the University’s default are not covered by the University of Tasmania’s refund policies. Such situations are covered by the provisions of the ESOS Act 2000 and the ESOS Regulations 2001.

* A ‘Course’ for the English Language Centre means the total period of study as shown in the Offer of Enrolment and/or the Confirmation of Enrolment (CoE).